When purchasing an item at www.TensMachine.com.au, the customer agrees to the terms and conditions stated below and acknowledges having read and understood the important warnings. The customer further agrees that the laws of Australia shall apply to the purchase or any dispute arising there-from.
Any warranty issues need to be reported to us immediately so we can arrange for the appropriate resolution. Products that have been returned to us will undergo a thorough testing procedure to identify any issues. If a product is proven to be in working order, then the customer will be responsible for the return postage.
All prices are in Australian Dollars and include GST where applicable. TENS Machines and TENS Accessories are GST free. Please note that the prices listed on this website are subject to change without notice. All order items and prices are verified as part of our dispatch procedures. If a product’s actual price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you to let you know and wait for your instructions before dispatch or cancel your order and notify you of such cancellation.
Specifications and Photos
Specifications of the products are based on each manufacturer’s representations. TensMachine.com.au is not responsible for their accuracy or completeness and all specifications are subject to change without notice . Photos of the products and electrodes are a reference only and may not be the exact photo or branding of the current purchase, specification of items may vary without notice.
Exclusion of Negligence
www.TensMachine.com.au is not liable to the buyer in contract or in tort arising out of, or in connection with, or relating to: (a) the performance of the product; (b) any fact, matter or thing relating to the products; or (c) any error in information supplied to the buyer or a user at or after the date of the purchaser’s or user’s use of the product.
Payments shall be in the legal tender of Australia. Purchases by cheque can take up to 2 to 5 working days to allow for the cheque to be cleared by the bank. All fees incurred in collecting a past due account are the responsibility of the purchaser. A $20 service fee will be charged for any cheque returned by the bank.